Services
You can bring me in for as little as a day at a time—remotely or in person—and scale up or down as your needs evolve. I never take on more work than I can give my full focus and energy to, and you’ll always get your money’s worth (probably a bit more).
Every new engagement starts with a free discovery call. We’ll chat about where you are, what you need, and how I can help—then tailor the setup to suit you.
Example engagements
Short
Duration: 2-3 days (includes planning & follow up)
Service: Strategy alignment workshop:
Call/meeting to discuss objectives, parties involved & background
Workshop planning
Running workshop
Post workshop documents (workshop review & documented activities, agreed next steps, recommendations)
Price: from £1500
Medium
Duration: 10-15 days across 4-10 weeks
Service: Ways of working review
Workflow & process review (customer & staff interviews, JIRA & tooling review) [2-4 days]
Recommendations report [1-2 days]
Implementation support (workshops, mentoring & hands on support if needed) [6-10 days]
Post engagement documents [1 day]
Price: from £7500
Long term
Duration: Retained 3+ days/week OR Full-time contract for 6+ months
Service: Hands on, integrated team member helping to:
Cover for absence of Head of, Product Director or CPO (maternity/sick leave/pre-hire)
Run discovery for a new venture
Get a complicated project back on track
Guideline day rate @ £750/day.
Build great products
From shaping strategy to unblocking delivery, levelling up teams, or exploring how AI can support your goals—I offer flexible, hands-on product support tailored to what you need, when you need it. Whether you're launching something new, facing recurring challenges, or just need an experienced partner to bridge a gap, I can help you make progress quickly without compromising on quality. Explore the full range of product services to see how we can work together.
Grow & delight customers
Customer success isn’t just about retention—it’s about creating meaningful, engaging experiences that turn users into advocates. I offer flexible support across every stage of the customer journey, from onboarding and insight gathering to reducing churn, building communities, and designing standout experiences. Whether you need help shaping your customer strategy or delivering practical improvements, explore the full range of services to see how I can help you grow and delight your customers.
Streamline processes
Efficient processes don’t just save time—they create space for better thinking, stronger collaboration, and faster delivery. Whether you're starting something new, adopting agile or hybrid approaches, or simply looking to improve the way your teams work together, I can help you build smoother workflows, embed a culture of continuous improvement, and make the most of your tools and data. Explore the full range of services to see how we can simplify and strengthen how things get done.